I received an unsolicited phone call today from my local cable internet provider, Time Warner Cable. The conversation went somewhat like this:
Hello?
Hi, This is Time Warner cable. We noticed there are a few slow connections in your neighborhood. Probably a lot of streaming. Streaming and downloading. We would like to offer you a new modem that could improve your connection today.
----I'm thinking at this point he is trying to get me to pay the extra $5 for "faster internet" again----
It has a battery backup, which can keep you on the internet even in the case of a power outage. It also has a special 911 emergency jack in the back.
911 only? 911 calls are always monitored. Is this some sort of back-door wiretapping device into the modem?
Umm, well, that certainly isn't it's primary purpose.
WHAT? (That sounds like a yeah, you busted us to me!)
The guy glazes over my concerns and continues making his pitch.
I don't want your wiretapping super modem thank you.
Well, uh, thank you for your time. Goodbye.
Now, the big question is, did everyone on my block get a call like that as the conversation implied? Or am I being singled out for a new free wiretapping modem because I frequently encrypt my internet traffic and hide my location? Am I just being paranoid? I decided to do some research.
ARRIS Touchstone™ Telephony Modem TM502G
Application
The Touchstone TM502G delivers two lines of primary line Voice over IP (VoIP) along with
High-Speed Data Access. The Touchstone Telephony Modem TM502G uses a single
battery slot with two battery pack options to support telephony service during extended
power outages.
Optimized Performance
The Touchstone TM502G continues the ARRIS strategy of a single firmware platform for
all Touchstone Telephony Modem models. This ensures consistent quality and
performance of all Touchstone Telephony Modems. Do not put your trust in reference
designs that cannot deliver the performance and requirements for your telephony service.
When it comes to high-speed data service, subscribers will accept occasional lock-ups or
momentary loss of connectivity that may require them to reboot their cable modem. This
behavior is not acceptable for telephony. Telephony customers demand 99.999%
availability
All ARRIS Touchstone Telephony Modems support a wide variety of class features
including three-way calling, call waiting, caller ID, Emergency 911 and regulatory
requirements for wiretap under CALEA legislation.
Looks like I was right on the money. On another note, some people on Amazon have actually been PAYING $180 or so for the newest version of this lovely device.
It is no secret that the government has been angry over VOIP, it's anonymity (when used properly), it's rising popularity, and it's difficulty to wiretap (illegally or otherwise).
I recommend just sitting back and waiting for the commercials telling you how only your cable company can give you the best VOIP and how you can get one of these sparkly new modems absolutely free when you sign up.
Time Warner, you're on my list.
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